For nearly 50 years, DataSearch has provided stellar medical debt collection services to providers of all sizes. To expand capacity, DataSearch has partnered with athenahealth to bring an integrated medical collections solution to medical providers nationwide! Read on to learn more about the partnership and the value that DataSearch provides.
Our Services
Here’s a quick rundown of the services we offer through the athenahealth Marketplace and with athenaCollector:
Patient-centered services:
Our patient interaction process includes communicating compassionately with your patients, educating them about their payment obligations, negotiating repayment terms, and collecting outstanding balances. With DataSearch, patients will get:
- Monthly reminders for outstanding payments.
- 24/7 access to the payment portal.
- Comprehensive statements organized in an easy-to-read format.
- Convenient text messaging reminders.
- The option to submit automatic monthly payments via credit card or bank account.
- Helpful staff members standing ready to assist with any questions or concerns.
Client-centered services:
As we work to recover outstanding balances, we strive to provide our clients with the information and security resources they require to feel at ease. Clients can expect:
- Monthly reporting customized to your unique needs and preferences.
- FTP Access for secure data transmission.
- Onsite IT services to keep exchanges secure and HIPAA compliant.
Exclusive Medical Collections Solutions Provider
Datasearch is an exclusive medical collections solutions provider in the athenahealth Marketplace, working alongside athenaCollector in a collections capacity. This partnership demonstrates the exceptional value we provide and the positive reputation we’ve built over the years.
Seamless Integration
There’s no need to be concerned about costly, laborious integration steps. Our software is seamlessly integrated with athenaCollector allowing for quick and easy access to our comprehensive collection services, associated reporting, and other necessary resources.
athenaCollector simplifies revenue cycle work and offers total visibility into performance, enabling practices to improve collections and get paid faster with less work. This is accomplished through a powerful combination of technology and services, including benchmarking, reporting, and coaching to help customers gain more control over their financial health.
Competitive Contingency Pricing
We offer our clients competitive contingency pricing that’s commensurate with the value we can provide. Rest assured that our pricing will be fair and affordable.
If you’d like your business to be represented by a trusted leader in the medical collections industry, look no further than DataSearch. As a long-time provider of top-notch medical AR services and member of ACA International, our firm has the knowledge and expertise to bring you outstanding results. Visit our athenaCollector partner page to start a conversation. We look forward to the opportunity to put our decades of experience and skill to work for your practice!